Association of Change Management Professionals Global Conference

	Terry Smith Chief Change Officer, Implementation Institute
Presentation:
Level: New to Change Topic Area: Best Practices, How-to, Case Study
"Building a Network of Change Agents" Effective change management requires individuals who are skilled in driving employee behavior change as well as building organizational capability to manage and sustain the business value of changes. As practitioners, one way to extend our reach within an organization to drive behavior change is by building an internal network of change agents. This workshop will introduce a framework for thinking about building a change agent network and how to build the skills necessary to become a change agent by utilizing an innovative approach to teach change management concepts. Key Takeaways: Define a change agent network and build a business case for implementing it in an organization Understand the requirements to build a network of change agents to implement and sustain change Understand the criteria and a process to educate change agents in a uniform way Understand the interactions required between the change lead and the change agents
Biography:
In his more than 35 years of business experience, Terry has had responsibility for operations, sales, inventory and customer service. Terry has facilitated cross-functional teams to achieve significant business results. Terry has established change management functions in numerous industries. Bringing his systemic thinking into play, Terry makes connections between business results, the customer environment and the employee experience. Terry is a founding partner of ROI Consulting and Implementation, an international organization development and management consulting firm.
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