Presentation:

"Emerging Renewed for the Upturn: Retooling an Organization through Holistic Change Management"

Abrupt layoffs, eroding revenues, tightening competition and more, affected organizations around the world as everyone endured the economic downturn of the recession. This case study examines and shares how one organization repurposed deep internal talent following a 25% reduction in force, engaged an outsourcing partner to share repetitive needs at greater cost efficiency and retrenched through the combination of these means to grow top-line revenue and manage costs into the future.

Learn how to mobilize, shore up morale, and renew pride and team spirit through leadership coaching, robust and integrated communications, talent management, and partnership with the PMO. Feedback loops such as focus groups, roundtable discussions with leadership and periodic surveys provided mission critical inputs to the hearts and minds of the organization along with key measurements to substantiate the ROI of change management. Application of ADKAR to this study provides ready-to-use parts you can apply in your business opportunities.

Biography:

Chris Peila is a dynamic leader with proven record of accomplishment in complex global program management, organizational change management (OCM), corporate communications and sourcing, organizational development, customer relationship management (CRM), and international business operations.

Chris brings nearly 20 years of successful, progressive experience in all phases of strategic planning, initiative implementation, and day-to-day enterprise activities. His management consulting and direct employment experience from eight Fortune 300 companies in a variety of industries including life sciences, technology services, finance and banking, real estate development, defense contracting, entertainment, and retail illustrate his ability to adapt and thrive in any environment.

Career highlights include enabling successful launch of enterprise resource planning (ERP) systems; mergers, acquisitions and divestitures involving tens of thousands of employees; award-winning learning programs; multi-billion dollar initial public offerings of stock (IPO); and design, architecture and content management of sophisticated multi-phase communications programs.

 

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