Hellicy Ngambi
Executive Dean,
College of Economic and Management Science, University of South Africa
   

Presentation:

Level: Experienced   Topic Area: Best Practices, How-to, Case Study

"Best Practices for Effective and Practical Change Management in the University of South Africa"

In the 21st century it is generally accepted that there are no certainties, however, the only thing that organisations can be certain about is that there will always be change, whether planned or not. This paper aims to articulate the approach followed by College of Economic and Management Sciences, University of South Africa when implementing change. In this approach it is acknowledged that change does not happen in a vacuum, change needs to be supporting a set organisational strategy that has been communicated and been agreed upon by every member of the organisation. This approach argues that a leader in an organisation play a huge role in implementing change. The college (CEMS) utilises the principle-based value system model for implementing change in organisations. The model is based on RARE (responsible, accountable, relevant and ethical) value system. Finally, the paper presents the best practices that the college follows while using the RARE model, this include communicating the need for change, mobilising others for change, implementing the proposed change, monitoring the change implementation and evaluating the outcomes for change.

Key Takeaways:

  1. To share the The Change Management Framework for improved Organisational Performance

  2. Ability to connect and engage all staff involved to understand the challenges and need for change

  3. Introduce the RARE Change Management Implementation Model

  4. Articulate the perspective of organisational leaders during the implementation of change

Biography:
Professor Hellicy Ngambi is the Executive Dean of the College of Economic and Management Sciences at Unisa (University of South Africa). She served as the Executive Director and CEO of Unisa's Graduate School of Business Leadership in South Africa, where she has also been lecturing since 1994. She was previously the Principal and Managing Director of the Academy of Business Management in Botswana. Professor Ngambi is a sought after speaker and has made numerous local and international presentations is also the author of RARE Total Leadership: Leading with the head, heart and hands. Her research has been in the fields of leadership and organization effectiveness (with an emphasis on the African context) and has been published in several journals and book chapters. She started her lecturing career in 1984 at the University of Zambia. She has also lectured at University of South Florida, the University of Botswana and Unisa's graduate School of Business Leadership.

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