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Verna
Montgomery
Vice President, Change Planning and Implementation,
Sodexo |
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Pat
Michaels
Senior Director, Project Initiatives - People and Culture,
Sodexo |
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Karen
Barnett
Director, Change Management,
Sodexo |
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"Sodexo's Change Journey
to World Class"
Change is about people and
putting people first. At Sodexo, that means understanding
our culture and investing in people before beginning to
change. When most companies change when they have to, Sodexo
is changing because it wants to change. In this 50-minute
session, participants will learn why the company proactively
decided to change and how Sodexo has embarked on this 10 to
15 year change journey to becoming world class. Hear how
being proactive enabled us to change at our own pace, dare
to be wrong, and weather the economic downturn. The session
focuses on a case study of how Sodexo's finance employees
embraced an internally developed, comprehensive career
development program, put in place in anticipation of
significant change in the way that Sodexo delivers financial
services. Learn how we managed our company’s culture to help
our employees embrace the change and grow their careers
using a best-in-class career toolkit. Hear what challenges
we faced and how we overcame them. Advance your skills in
applying change management tools and models, building
leadership alignment, and driving the minds and hearts of
employees.
Key Takeaways:
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Understand Sodexo's
proactive
change journey to world class
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Understand why people and
culture are foundational to change
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Know why investing in and
creating change capability is critical
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Learn what challenges we
faced and how we overcame them
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Verna Montgomery: Verna
Montgomery has been leading change management and
communications for more than 30 years. In her current role,
Verna is responsible for leading the change management
practice at Sodexo. She recently served as the Practice
Leader for Change Management and Communications at Watson
Wyatt Worldwide. For more than 24 years, Verna was a
Director with Booz Allen Hamilton focusing on change
management, organization development, and strategic
communications.
Verna has consulted to 22 federal agencies, 14 state
governments, and more than 50 of the Fortune 100 companies.
She has led some of the country's most complex and
controversial programs, including the largest organizational
transformation ever undertaken at the Internal Revenue
Service. Verna holds a BA in Public Policy and American
Studies from Smith College, has completed graduate studies
in Urban Planning from the University of Virginia, and holds
graduate certificates in public relations, organization
development, facilitation, and contracts and procurement.
Pat Michaels: Pat Michaels is
responsible for leading the people and culture aspects of
Sodexo's Finance for Value program, with the goal of
developing the finance team into a world-class organization.
She is responsible for employee development, change
management, organizational design, communications, and
training. In her role, Pat developed and implemented a
comprehensive and best-in-class career development program
for finance employees, established a finance awards program
for employees, launched a community of practice for unit
controllers, and facilitated the reorganization of finance
employees to a centralized deal structure and pricing team.
Previously, Pat was the Sr. Director of Human Resources in
Sodexo's Corporate Services market, where she led
initiatives around staffing efficiencies, employee
development, compensation planning, and organizational
re-alignment. Pat has worked in a number of other areas
within Sodexo, including talent acquisition, project
management, and front line operations. Pat is a registered
dietitian.
Karen Barnett: Karen Barnett
has been a change management and communications professional
for 13 years. Currently, Karen is leading the change
management effort for Sodexo's Finance for Value program. In
her role, she is responsible for developing a long-term
strategy to enable change management capability for Finance
for Value and consulting with project teams on their change
management efforts.
Previously, Karen was a senior manager with
Marriott International, where she supported large-scale
change initiatives and led the communications program for
the company's global reorganization, human resources
transformation, finance transformation, and financial shared
services organization. Karen holds a B.S. in Communications
from the University of Tennessee, Knoxville. |
