Kimberly Gallagher Johnson
Director, Organizational Effectiveness CoE,
Allstate Insurance Company
   

Presentation:

Level: New to Change    Topic Area: Best Practices, How-to, Case Study

"A Change Plan for a Change Plan? A Journey to Increase Change Management Effectiveness"

Who doesn't agree change management is a good thing? It's like motherhood and apple pie. That is what we have historically experienced in our organization. But sentiment is different than action and practice - and that is the journey our organization is on now, a journey to bring greater consistency and capability in how the organization practices change management. This session will explore the process we have taken to understand the current state of change management within our organization, the organizational change management framework we created as a result, and the work underway to make change management "live".

Key Takeaways:

  1. Identify the factors that created the need for an organizational change management framework

  2. Gain a perspective on how change management is defined and practiced in another organization

  3. Relate how a change framework is being used to transition the organization to a change framework

  4. Apply lessons from this journey to challenges and opportunities in their organizations

Biography:
Kim Gallagher Johnson is the Director of Organization Effectiveness (OE) CoE at the Allstate Insurance Company. The OE CoE supports the enterprise in three main discipline areas: Organization Development, Change Management and Organization Design. Prior to this role, Kim has led a number of change initiatives and the creation of an organizational change management framework as the Allstate Change Management Practice Lead. Kim worked as an external consultant for Accenture prior to joining Allstate, earned an MBA from the Kellogg School of Management and an undergraduate degree from Georgetown University.

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