Susan Fehl
Associate Vice President, Program Management and Change Enablement Competency,
Nationwide Insurance

David Monroe
Senior Consultant, Change Portfolio Management Leader, Nationwide Insurance
 

Presentation:

"How to Leverage Program Portfolio Management to Gain Support for Change Portfolio"

After many months or years of hard work, you have a Program Portfolio Management (PPM) capability in place that is effectively prioritizing and selecting projects that are aligned with the strategy. It is a big win. You have business cases, executive involvement, and strong processes and procedures. Is this the end? No, not if you struggle to mitigate risk or advance the strategy enough to move ahead of the competition. Shortfalls in PPM create the opening you need to quickly gain support and momentum for linking Portfolio Management with Change Management, developing a comprehensive portfolio of change, and characterizing the cumulative change impact on critical-to-strategy performers. This session, ideal for Portfolio Managers and Change Leaders, characterizes the change saturation we were experiencing, walks through of the Proof of Concept work we did to gain executive sponsorship for developing a Change Portfolio Management (CPM) capability, and highlights our plan to increase our organization's Change Capacity and realize the return on our capital investments. With the addition of CPM and a plan to develop your organization's Change Capacity, you can address the strategy realization killer, change saturation.

Biographies:

Susan Fehl
Susan Fehl is co-author of the strategy to increase Nationwide's capacity for change, and leads Program and Change Management competency. An instrumental leader in transformation initiatives, Susan draws from more than 25 years diverse experience to customize people-centered solutions. She has worked in operations management roles in financial and technology services, and in training and organizational development. Ms. Fehl has served small technology firms as well as Anthem, Bank One (now JPMorgan Chase), Battelle Memorial Institute, Ford Motor Company, Los Alamos Labs, and newspaper publishing firms in the U.S. and Australia.

David Monroe
David, MPM, PMP, is Nationwide's leader for building the Change Management Portfolio Capability. David has extensive experience delivering large programs and projects at Nationwide Insurance. His experience includes portfolio, program, and project management from a delivery and competency development perspective, applications development management, advanced technology consulting, and technical writing management. David's education includes a Master's Degree in Project Management, Project Management Professional (PMP) certification, Prosci certification and Korn/Ferry Executive Development Program.
 

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