Jodie Chusid
Leader, Business Strategy & Operations, Cisco Systems

Karyn Corbett
Senior Director, Customer Advocacy, Cisco Systems

Presentation:

"Next Generation Change Leadership: 'Changing the Way We Lead Change' "

In 2009, Cisco piloted and launched its Next Generation Change Leadership Framework. Designed to "Change the Way We Lead", the NGCL is a closed-loop framework that embeds change leadership behaviors and change management methodology into each step of a change effort - from conception to change adoption.

Based on John Kotter's principles of change management in Leading Change, NGCL not only provides methodology and tools, it focuses on leadership behaviors to encourage the type of accountability and ownership that drives acceptance of a change and makes it stick. Designed by the business for the business, NGCL is an easy-to-use framework that has transformed project teams - from executive sponsors to individual contributors - into change leaders.

In our presentation, we will share Cisco's story about creating and launching NGCL, which has positively impacted Cisco's ability to successfully navigate both large and small-scale transformational change.

Biographies:

Jodie Chusid
Ms. Chusid has more than twenty years of experience in consulting, law, and organizational effectiveness. She has partnered both internally and externally with clients in the technology, retail, medical, financial and legal industries to develop and implement business, people, process, and product strategies resulting in significant transformational change. Ms. Chusid has brought her focus on the employee experience and sustained productivity to companies such as Intuit, Comdisco, Skadden Arps, Eastman Kodak, and Cisco Systems, where she currently leads the Business Strategy and Operation group's Organizational Effectiveness Center of Excellence. Ms. Chusid earned a B.A. at the University of California Berkeley, a J.D. at the University of Oregon School of Law, and an LL.M. in labor and employment law an New York University School of Law.

Karyn Corbett
Mrs. Corbett has seventeen years of experience in operations management, process improvement, strategy and planning, and leadership development. She has had the opportunity to lead and work with many global, cross-functional teams, and create lasting foundational change. She is particularly skilled in the definition and implementation of cross-functional and cross-organizational Governance models to drive business results in a matrixed environment. Mrs. Corbett has worked with companies such as PartyLite Gifts, Sonoco Products Company, and Cisco Systems, where she currently leads the Services Global Strategy and Operations teams' Change Leadership team supporting the company's largest program. Mrs. Corbett earned a B.A. at Jacksonville University, and her MBA at the Crummer Graduate School of Business at Rollins College.

 

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