Kamla Rampersad de Silva
Trinidad & Tobago

Bill Synnot
Australia

Wendy Appel
Spain

Tom Marsicano
South Africa

 

Panel Presentation:

"Change Management in International Cultures"

Key messages which stir passion in the hearts of change management professionals and a discussion of key issues in global cultural diversity - these are among the exciting topics to be covered in this panel session. Bill, Kamla, Tom and Wendy bring a depth of knowledge from their work in Australia, China, the Middle East, South East Asia, the Pacific area, the Caribbean, South Africa, the Sub Saharan African countries, the Indian Sub-Continent, Western Europe and the United States. Together they have designed an interesting 50-minute programme guaranteed to enjoyably stimulate thought and discussion.

 

Biographies:

Kamla Rampersad de Silva
A qualified Attorney-at-law and former journalist, Kamla Rampersad de Silva discovered her passion for helping public services become more effective at serving people when she served as Transformation Manager for the Registrar General's Department, Ministry of Legal Affairs in Trinidad and Tobago. In order to improve her skills in this direction she began reading for a Masters of Philosophy with the University of the West Indies, St Augustine Campus on Public Sector Transformation which she hopes to complete in 2011.

Bill Synnot
Bill Synnot (B. Ag. Sc. & B. Ec.) is one of Australia's leading organizational change management consultants with 35+ years of managerial and consultancy experience in Australia and internationally (Middle East, Japan, Asia, Europe, USA, Pacific Islands, PNG, New Zealand and the Indian sub-continent).

His firm embodies the virtual organizational concept with around 400 world-wide clients (including local, family, regional, national, multi-national and global organizations) in private (listed and unlisted companies; corporates), public (including national, state and local government), co-operative, professional, educational (including universities) and non-for-profit sectors.

His approach is based on "hands-on" experience as a change catalyst and stresses organizational change through people, with a focus on

  • "greenfield" or start-up organisations;
  • traditional, hierarchical organizations (with strong unions as key stakeholders) attempting a significant change program;
  • merging of different cultures;
  • change programs that have stalled or "gone off the rails".

Since 1996, he has regularly conducted public workshops/masterclasses on organizational change management.

He recently co-authored a book (The Toolbox for Change: a practical approach) which describes 60 user-friendly, change implementation tools, and regularly contributes to professional journals.

Wendy Appel
Wendy Appel is a cultural anthropologist and consultant working with her clients at the confluence of leadership, strategy and change - aligning and integrating them in a purposeful, emergent and powerful way. She specializes in leadership and organizational change and transformation.

Currently she consults in Europe working with senior executives as a thought partner, strategist, coach, and on business transformation and acquisition integration efforts. Wendy also offers executive retreats and workshops on Leading from the Inside Out and Living from the Inside out: Looking through the Enneagram lens.

Wendy is also a public speaker, and most recently she gave a Key Note address at the European Enneagram Conference. She is a contributing author to "Working Together," a book on issues of diversity.

Prior to her work as an International Business Consultant, Wendy was employed for several years at Kaiser Permanente focusing on large scale change projects such as: implementing the Electronic Medical Record, Team Based Health Care, HR Information Systems, and worked with National Facilities Services on new hospital builds. She also developed and implemented programs for Patient-Clinician communication, leadership development, and management development, among many others.

Earlier in her career, Wendy worked as an Account Executive, Product Development Director and as a Multimedia Producer. Ready for a change, Wendy embarked on a new adventure and went to graduate school to study Social and Cultural Anthropology - a very rich and rewarding experience that developed into the career she now has today.

Wendy holds a Masters Degree in Social and Cultural Anthropology from the California Institute of Integral Studies (CIIS) in San Francisco, California and an undergraduate BA in Spanish and Ibero-American Studies from the University of Wisconsin (UW), Madison. She also studied at the University of Madrid, Complutense for one year and was an affiliate at the Stanford Graduate School of Business (GSU) facilitating Group and Interpersonal Dynamics.

Tom Marsicano
Tom is a certified trainer of the Prosci methodology and is a director of a niche Change Management Consulting Company in South Africa. His specialization is in change management, process innovation and enhancement in financial services, call centers, business problem analysis and rationalization execution. He participated in establishing a delivery model for change management in a large banking group, including the management of change of a number of initiatives in the Operations area of a retail bank.

He has consulted in various African countries, on projects involving mergers, technology changes, corporate culture change and has trained hundreds of practitioners in the government/semi-government, financial, mining, petrochemical, FMCG, management consulting and tourism sectors
He is a certified trainer of public courses in the Prosci methodology and was a guest lecturer on change management at the University of Johannesburg.

Tom is currently researching change management at the University of Witwatersrand and is a commerce graduate from that university. He has presented papers and presentations at numerous local and international conferences including the 2008 Prosci Global Conference on Change Management, Florida, U.S.A., AIC, IBC and CCW conferences in South Africa, Hong Kong and Singapore.
 

 

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