Panel Presentation:
"Change Management in International Cultures"
Key messages which stir passion in the hearts of change management
professionals and a discussion of key issues in global cultural
diversity - these are among the exciting topics to be covered in
this panel session. Bill, Kamla, Tom and Wendy bring a depth of
knowledge from their work in Australia, China, the Middle East,
South East Asia, the Pacific area, the Caribbean, South Africa, the
Sub Saharan African countries, the Indian Sub-Continent, Western
Europe and the United States. Together they have designed an
interesting 50-minute programme guaranteed to enjoyably stimulate
thought and discussion.
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Biographies:
Kamla Rampersad de Silva
A qualified Attorney-at-law and former journalist, Kamla Rampersad
de Silva discovered her passion for helping public services become
more effective at serving people when she served as Transformation
Manager for the Registrar General's Department, Ministry of Legal
Affairs in Trinidad and Tobago. In order to improve her skills in
this direction she began reading for a Masters of Philosophy with
the University of the West Indies, St Augustine Campus on Public
Sector Transformation which she hopes to complete in 2011.
Bill Synnot
Bill Synnot (B. Ag. Sc. & B. Ec.) is one of Australia's leading
organizational change management consultants with 35+ years of
managerial and consultancy experience in Australia and
internationally (Middle East, Japan, Asia, Europe, USA, Pacific
Islands, PNG, New Zealand and the Indian sub-continent).
His firm embodies the virtual organizational concept with around 400
world-wide clients (including local, family, regional, national,
multi-national and global organizations) in private (listed and
unlisted companies; corporates), public (including national, state
and local government), co-operative, professional, educational
(including universities) and non-for-profit sectors.
His approach is based on "hands-on" experience as a change catalyst
and stresses organizational change through people, with a focus on
- "greenfield" or start-up organisations;
- traditional, hierarchical organizations (with strong unions
as key stakeholders) attempting a significant change program;
- merging of different cultures;
- change programs that have stalled or "gone off the rails".
Since 1996, he has regularly conducted public workshops/masterclasses
on organizational change management.
He recently co-authored a book (The Toolbox for Change: a practical
approach) which describes 60 user-friendly, change implementation
tools, and regularly contributes to professional journals.
Wendy Appel
Wendy Appel is a cultural anthropologist and consultant working with
her clients at the confluence of leadership, strategy and change -
aligning and integrating them in a purposeful, emergent and powerful
way. She specializes in leadership and organizational change and
transformation.
Currently she consults in Europe working with senior executives as a
thought partner, strategist, coach, and on business transformation
and acquisition integration efforts. Wendy also offers executive
retreats and workshops on Leading from the Inside Out and Living
from the Inside out: Looking through the Enneagram lens.
Wendy is also a public speaker, and most recently she gave a Key
Note address at the European Enneagram Conference. She is a
contributing author to "Working Together," a book on issues of
diversity.
Prior to her work as an International Business Consultant, Wendy was
employed for several years at Kaiser Permanente focusing on large
scale change projects such as: implementing the Electronic Medical
Record, Team Based Health Care, HR Information Systems, and worked
with National Facilities Services on new hospital builds. She also
developed and implemented programs for Patient-Clinician
communication, leadership development, and management development,
among many others.
Earlier in her career, Wendy worked as an Account Executive, Product
Development Director and as a Multimedia Producer. Ready for a
change, Wendy embarked on a new adventure and went to graduate
school to study Social and Cultural Anthropology - a very rich and
rewarding experience that developed into the career she now has
today.
Wendy holds a Masters Degree in Social and Cultural Anthropology
from the California Institute of Integral Studies (CIIS) in San
Francisco, California and an undergraduate BA in Spanish and Ibero-American
Studies from the University of Wisconsin (UW), Madison. She also
studied at the University of Madrid, Complutense for one year and
was an affiliate at the Stanford Graduate School of Business (GSU)
facilitating Group and Interpersonal Dynamics.
Tom Marsicano
Tom is a certified trainer of the Prosci methodology and is
a director of a niche Change Management Consulting Company in South
Africa. His specialization is in change management, process
innovation and enhancement in financial services, call centers,
business problem analysis and rationalization execution. He
participated in establishing a delivery model for change management
in a large banking group, including the management of change of a
number of initiatives in the Operations area of a retail bank.
He has consulted in various African countries, on projects
involving mergers, technology changes, corporate culture change and
has trained hundreds of practitioners in the
government/semi-government, financial, mining, petrochemical, FMCG,
management consulting and tourism sectors
He is a certified trainer of public courses in the Prosci
methodology and was a guest lecturer on change management at the
University of Johannesburg.
Tom is currently researching change management at the University
of Witwatersrand and is a commerce graduate from that university. He
has presented papers and presentations at numerous local and
international conferences including the 2008 Prosci Global
Conference on Change Management, Florida, U.S.A., AIC, IBC and CCW
conferences in South Africa, Hong Kong and Singapore.
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