Biographies:
Paula Wszolek
Paula Wszolek is an Organizational Development Consultant with
SaskPower and is currently filling the role of Change Specialist for
multiple projects within the Service Delivery Renewal Program (SDR).
In her role, Paula supports the successful implementation and
reinforcement of SDR change initiatives which are designed to
generate improvements in service quality, productivity, and system
reliability. The Program, designed to align with the Company's
strategic priorities, includes a series of process redesign and
technology projects impacting over 1200 employees, many multiple
times, over a six year period. Paula also acts as the Workforce
Transition Specialist for the Program and is the liaison between the
Program and Corporate Employee Relations and Human Resources.
Paula holds a Bachelor of Arts degree in Political Science and a
Bachelor of Administration degree with a specialization in Human
Resources. She is Prosci certified and holds a Certified Human
Resources Practitioner (CHRP) designation. Outside work she is
parent representative on the Regina Qu'Appelle Health Region
Perinatal Loss Committee and co-facilitates the Health Region's
Perinatal Loss Support Group.
Gerrie Penn
Gerrie Penn is the Director of Quality and Continuous
Improvement/Strategic Planning and Reporting for the Louisiana
Department of Transportation and Development (DOTD). She has worked
with large and small teams both in the United States and
Internationally. Her background spans both telecommunications and
manufacturing. Prior to DOTD, she has worked for South Central Bell,
A T & T, Lucent Technologies and Maytag Appliances. She held
executive level positions in customer service, marketing, human
resources, business planning, and manufacturing operations.
Gerrie has a BS in Management and Leadership. She is also a
Certified Change Manager and has completed the Harvard University
Executive Training program.
Despite her business achievements, Gerrie's number one priority is
her family. She has three sons, two daughters and ten grandchildren,
number 11 on the way, and a truly remarkable husband.
Gerrie joined the DOTD team with the goal of improving government
processes and accountability and to help the workers reach their
full potential. Gerrie genuinely loves working within a team
environment. She is a true believer of the ADKAR model and uses this
concept to conduct her day-to-day business. Working for government
has been a real challenge for Gerrie because she is a "let's get on
with it now" type of leader and was not accustomed to the slowness
of governmental bureaucracy. Using the proper tools to manage change
and having a team of open minded leaders has made her job
fulfilling!
Mitchell Fleischer
Dr. Mitchell Fleischer is the lead for Organizational Change
Management at the Vector Research Center for Enterprise Performance
of TechTeam Government Solutions Inc. Dr. Fleischer currently leads
Readiness Measurement activities for the Air Force's Expeditionary
Combat Support System (ECSS), part of the largest logistics
transformation in Air Force history. He has conducted research and
done consulting on change management in the automotive, aerospace
and shipbuilding industries, and with several components of the
Department of Defense. He is the co-author of two books and more
than 50 articles and book chapters, including works in Sloan
Management Review and Communications of the ACM. His books are The
Processes of Technological Innovation published by Lexington Books,
and Concurrent Engineering Effectiveness: Integrating Product
Development Across Organizations published by Gardner Publications.
Dr. Fleischer holds a Ph.D. in Ecological Psychology from Michigan
State University.
Pamela Louie
Pamela has over 7 years' experience in ERP system
implementations with a strong focus on change management, business
analysis, and training. Ms. Louie has led change management on
technology implementation projects for various government clients
throughout North America at the City, County, and State/Provincial
level. Ms. Louie has worked with individuals from all levels of the
organization, including senior management teams in navigating
through the impacts of these technology initiatives.
Ms. Louie has experienced change management from both the
perspective of the consultant (with IBM) and the client (Manager,
ERP Change & Training). This experience together with her background
in Accounting brings a unique perspective and can be seen in her
approach to advising on how to tackle change challenges.
Ms. Louie became certified in the Prosci Change Management
methodology in 2001 and also maintains a Certified General
Accountant designation.
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